Hosting & operation: private SaaS, supervision, security and continuity of service

E-Charlemagne operates critical platforms ERP, LMS, portals and

Hosting & MCO

Maintain an available, secure, documented and reversible service

Exploitation is not limited to accommodation. It covers environments, monitoring, backups, production transitions, security updates, administrative access, performance, compliance and customer communication.

Responsible digital

The E-Charlemagne CSR plan integrates software eco-design, CPU/GPU optimization, remote meetings, teleworking and the use of committed cloud infrastructures.

Present your context →
SaaS privateSupervisionBackupsALSPCASecurityDatacenterDigital CSR

SaaS private or dedicated

Production, acceptance, training and pre-production with partitioning, administration rights, passage procedures and post-deployment control.

Operating safety

Named access, HTTPS, firewall, updates, hardening, traceability, risk management and limitation of authorized flows.

Continuous supervision

Infrastructure monitoring, application services, databases, resources, network, backups, alerts and supervision reports.

Backups and restoration

Backup policies, tested restoration, continuity scenarios, backup control and traceability of operations.

Performance and capacity

Monitoring response times, volumetrics, ramp-up, SQL optimization, resources and anticipation of usage peaks.

DAT and procedures

Technical architecture file, operating procedures, network flows, interfaces, access, changes and production documentation.

Multi-site availability

Organization adapted to national networks, remote sites, extended audiences, 24/7 access and planned interventions.

Digital sobriety

Optimization of resources, reduction of unnecessary consumption, choice of committed infrastructure and continuous improvement of the footprint.

Method

A readable trajectory

Each project is framed to quickly produce useful decisions, actionable deliverables and measurable adoption.

1. Architect

Define the target architecture, environments, flows, access, backups, supervision and security constraints.

2. Exploit

Maintain servers, databases, services, accounts, certificates, backups and transition procedures between environments.

3. Monitor

Process alerts, produce reports, analyze incidents and monitor availability commitments.

4. Improve

Optimize performance, capacity, security, digital sobriety and operating documentation.

Key questions

What your teams need to clarify

Yes. The technical architecture file describes the environments, components, backups, interfaces, access, flows, monitoring, maintenance and operating procedures.

Access is nominative, limited to strict needs, traced and governed by support or operating procedures.

Yes. Supervision covers services, databases, backups, resources and alerts, with analysis and traceability of actions.

Do you want to secure the operation of a training platform?

We can frame the architecture, procedures, supervision and continuity of service.