Personal data
E-Charlemagne SA processes personal data collected on the site in accordance with the amended Data Protection Act and the General Data Protection Regulations. The data transmitted via the forms is used to respond to requests, qualify projects and ensure the necessary commercial or operational monitoring.
Data collected
The contact form may collect the following information: first name, last name, company, telephone number, email address and message content. Mandatory fields are limited to the information necessary to process the request.
Purposes
The data is used to respond to messages received, offer appropriate guidance, organize an exchange with the E-Charlemagne team and monitor the relationship with the organizations that contact us.
Recipients
The data is accessible only to authorized persons within E-Charlemagne SA. They may be entrusted to technical or application service providers when this is necessary for the operation of the site or the processing of requests, within a framework that complies with applicable requirements.
Rights of people
You can request access, rectification, erasure, limitation, portability or opposition to the processing of your personal data. Requests can be sent to donneespersonnelles@e-charlemagne.com or by post to E-Charlemagne SA, Data Protection Officer, 8 rue de la pépinière, Solagnat, 63870 Orcines.
A response is provided within the deadlines provided for by the regulations. You can also lodge a complaint with the CNIL.
Shelf life
Data from the forms are kept for the time necessary to process the request, monitor the relationship and comply with applicable legal obligations. They are stored according to appropriate security protocols.
Security and transfers
E-Charlemagne SA implements technical and organizational measures intended to protect personal data. When service providers intervene, E-Charlemagne SA verifies that they provide sufficient guarantees in terms of security and confidentiality.
Cookies
The site may use cookies necessary for its operation, audience measurement cookies or cookies linked to third-party services such as videos, social networks or analysis tools. Some cookies facilitate navigation and improve the content offered.
The retention period of cookies is limited according to their purpose and, for cookies requiring consent, according to the applicable rules. You can configure your browser to accept, refuse or delete cookies. Refusing certain cookies may limit certain functionalities of the site.